| Frequently Asked Questions
Q: How much notice do I have to give for an order?
A: The earlier the better! We like to have at least three to six months notice for wedding cake orders, however we will try our best to accomodate your request no matter how short notice. It will of course depend on our current workload and availability. We do tend to be particularly busy in the summer months and around Christmas time, so we advise booking early if you require a cake at this time.
Q: What size cake should I order? A: Below is an approximate guide of cake portions and portion guide of multiple tier configurations
Q: Can you make cakes for customers with special dietary requirements? A: We have in the past made several gluten free cakes using gluten and wheat free flour. Our sponge and chocolate cakes do not contain nuts however they may contain nut traces and are prepared in an environment and with equipment where nuts are present. Our carrot and fruit cakes do (unless requested) contain nuts and alcohol. Should you have any other special dietary requirements, please do contact us and we will endeavour to assist.
Q: I want a bride and groom topper for my wedding cake, do you offer a service to provide just the figures? A: Yes we are more than happy to take on commissions of specialised figures required for toppers on a wedding cake. We provide the topper on a board so that it can be lifted off and kept for years to come. We like to customise figures as much as possible and pay particular attention to hair style and colour, the brides dress and flowers and the grooms attire. The more details you give us the better, and we'll try and encorporate as many of them as possible! Q: What is the shelf life of the cakes? A: Sponge and chocolate cakes will stay fresh for a minimum of 5 days following delivery. Fruit cakes have a shelf life of several months Q: Are there any special storage and serving instructions? A: Once you have taken delivery of your cake it is important to keep it stored in a cool dark environment, on a sturdy and supportive surface and out of reach of children and pets. Cakes should not be stored in a refridgerator as the moisture will severely damage the surface of iced cakes. There may be special serving instructions, such as removal of non-edible items on the cake e.g support dowells, floristry wires and ribbons, this will be advised to in your accompanying invoice on delivery. Cakes should be sliced in a grid fashion, as opposed to wedges, as this will yield more portions and also will give much neater slices. |